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Last updated: 12.03.2020
HOW TO MAKE AN ORDER

Using the navigation menu, select the item you wish to purchase, select your size and click on the ADD CART button underneath each item. Review the items in your shopping bag by clicking the SHOPPING CART link at the top of the page.
Click on CHECKOUT to complete your order. To place an order, specify your personal information, convenient methods of payment and delivery. After completing the checkout, a manager will contact you to confirm the order and clarify the necessary details (for international orders we will just send the e-mail confirmation without calling back). We work daily from 10am to 7pm EEST (excluding weekends). If the order is placed after 7pm, the manager will contact you the next morning.
Orders placed on weekends are processed the next business day.


CANCELLING AN ORDER

You may cancel the order by calling us (preferably) or sending us an e-mail request. If you have already made a purchase using the card, the refund will be credited to the original PayPal account within seven business days.


CURRENCY

Orders in Ukraine are paid in the national currency of Ukraine (UAH)
International orders via PayPal can be paid in the currency of your card.



PAYMENT FOR ORDERS IN KYIV

If you choose courier delivery in Kyiv or pickup from the showroom you can pay:

- by bank card on the site
- in cash on delivery


PAYMENT FOR ORDERS IN UKRAINE

If you choose Nova Poshta as shipping method you can pay your order by credit card online only.


PAYMENT FOR INTERNATIONAL ORDER

Payments for an international orders are made via PayPal system. To register for a PayPal account, visit the website paypal.com.


PAYMENT METHODS

Payment by credit card online

We accept Visa/MasterCard cards.

When ready to make a purchase, choose «Credit Card Payment» as payment method and then click PAY MY ORDER button. It will redirect you to the payment gateway (LiqPay).

Credit card payment via PayPal for international orders

Payment for international orders is available only via the PayPal payment system.

When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to store.domanof.com



POSSIBLE PROBLEMS WITH CARD PAYMENTS

Before paying by credit card, make sure that the limit set by your bank for online transactions allows you to make a payment. If the allowed limit is lower than the cost of the item, contact the bank to authorize the transaction.

If you have any questions regarding payment, please contact us at:

+ 380 66 755 98 60
or send us an e-mail: office@domanof.com